Introduction
DriverZpoint is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Platform.
Information We Collect:
Personal Information
Contact Data: Your name, email address, phone number, and postal address.
Account Information: Username, password, and other registration details.
Vehicle and Transaction Information
Vehicle Data: Information about your vehicle (if applicable), such as make, model, and license plate.
Payment Details: Transaction data necessary to process payments (handled securely via third-party providers).
Usage and Technical Data
Device Information: Data such as your IP address, browser type, operating system, and device identifiers.
Log Data: Details on your usage of our Platform (pages viewed, duration, click-throughs).
Location Data: Geo-location information, provided you grant permission, to help match you with a nearby Partner.
Communications and Feedback
Information from surveys, customer support interactions, and feedback submissions.
How We Use Your Information:
Service Delivery: To connect you with a Partner, manage bookings, and communicate trip details.
Account Management: To create and maintain your account, authenticate logins, and send updates.
Improving the Platform: To analyze usage trends and enhance our website and mobile app features.
Marketing and Communications: To send you notifications, promotional messages, or offers (if you have opted in; you can unsubscribe at any time).
Security and Fraud Prevention: To detect and prevent fraudulent or unauthorized activities.
Legal Compliance: To meet legal obligations, respond to lawful requests, and protect our rights and those of our users.
Sharing and Disclosure:
We do not sell or rent your personal information. We may share your data in the following circumstances:
With Partners: Limited details (e.g., your name and pick-up location) are provided to the Partner to enable service delivery.
Service Providers: With trusted third-party vendors (e.g., payment processors, hosting services, analytics providers) who assist in operating our Platform. These parties are bound by contractual obligations to protect your data.
Legal Obligations: When required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of significant changes affecting your data.
Cookies and Tracking Technologies:
Cookies: Small text files placed on your device to enhance your experience, manage sessions, and gather analytics.
Types of Cookies: We use session cookies to maintain your login, analytics cookies to track usage, and traffic log cookies for statistical purposes.
Control: You may adjust your browser settings to reject cookies, although this may affect certain functionalities of our Platform.
Data Security:
We implement appropriate technical and organizational measures (such as encryption, firewalls, and secure servers) to protect your personal information.
You are responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately if you suspect any unauthorized access to your account.
Data Retention:
We retain your personal information for as long as necessary to provide the services, comply with legal requirements, and resolve disputes.
When data is no longer required, it will be securely deleted or anonymized in accordance with our policies.
Children’s Privacy:
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If you become aware that a minor has provided us with personal information, please contact us immediately so that we can remove it.
Your Rights:
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of the information we hold about you.
Correction: Ask us to update or correct any inaccurate information.
Deletion: Request that your personal data be deleted (subject to legal or contractual obligations).
Objection: Object to certain data processing activities or withdraw your consent.
To exercise these rights, please contact us at contact@driverzpoint.com. We will respond within a reasonable timeframe as required by applicable law.
Updates to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our Platform with a revised “Last Updated” date.
We encourage you to review this policy regularly to stay informed about our practices.
Contact Us
If you have any questions or concerns about this Agreement, please contact us at:
Call Us- 6290602424, 6289302424
contact@driverzpoint.com
info@driverzpoint.com
DriverZpoint
